Analyst, JDE Functional Support

Company Name: AltaGas Ltd.
Location: Calgary, AB
Job Code: 214
# of openings: 1


AltaGas is an energy infrastructure business with a focus on natural gas, power, and regulated utilities. We have, and continue to build, a solid portfolio of assets to serve producers and to provide clean and affordable energy to our customers. We continuously strive to build dynamic teams to support our future growth. We provide opportunity, challenge and competitive compensation within a positive work environment that motivates people to build careers within our company. AltaGas’ success is driven by a skilled team of more than 1700 employees.

Rapid expansion of our business has created a wide range of career opportunities for qualified individuals. If you want to work for a company that offers work/life balance, financial assistance to support continuous learning and growth, and that has a solid track record of success with an achievement-oriented organizational culture, AltaGas may be the right company for you.

Reporting to the Senior Leader, ERP – Finance and Project Controls, this position is responsible for providing functional support for the JDE user communities.  

Responsibilities of the position include, but are not limited to the following:

  • Provide first level contact and support functions for JDE
  • Properly escalate unresolved queries to next level of support
  • Tracking, routing and redirecting problems to correct resources
  • Following up with end users ensuring timely resolutions
  • Create and maintain process documentation and user guides
  • Recommend procedure modifications or improvements
  • Monitor, analyse and resolve system integrity issues within JDE
  • Perform monthly sustainment procedures to support financial close processes
  • Support training requirements of business users as needed
  • Provide support for audit reviews and collaborate across technical and functional teams to ensure compliance
  • Assist other sustainment team members as required


  • 1-3 years of JDE experience
  • Post-secondary education
  • Solid documentation skills
  • Strong interpersonal and communication skills
  • Ability to multi-task and deliver high quality results in a fast-paced, dynamic environment
  • Experience participating in multi-discipline teams
  • Detail oriented and customer focused

Qualified applicants are invited to submit their resumes in confidence to the Human Resources Department by visiting

We thank all applicants for their interest in our organization, but only those candidates selected for interviews will be contacted.  No agency referrals or telephone inquiries at this time, please.

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