Temporary Specialist, Billing

Company Name: AltaGas Ltd.
Location: Calgary, AB
Job Code: 398
# of openings: 1

Description

Temporary Specialist, Billing

AltaGas is an energy infrastructure business with a focus on natural gas, power, and regulated utilities. We have, and continue to build, a solid portfolio of assets to serve producers and to provide clean and affordable energy to our customers. We continuously strive to build dynamic teams to support our future growth. We provide opportunity, challenge and competitive compensation within a positive work environment that motivates people to build careers within our company.

Reporting to the Manager Billing and Operations, this temporary position will provide exceptional support to the Commercial & Industrial team in the Power division.  The Specialist, Billing is responsible for maintaining sound relations with AltaGas’ Commercial & Industrial (C&I) electricity and gas customers by providing post-sale customer service.  This temporary position manages and maintains customer information databases and processes customer transactions, and, with the assistance of other departments, provides product and service information and resolves customer inquiries.

Responsibilities of the position include, but are not limited to the following:

  • Verify contract terms are correctly entered into proprietary billings system
  • Create monthly electricity and gas invoices to AltaGas C&I customers, validating billing information prior to distribution
  • Maintain accurate customer information database by updating existing customer information and entering new energy customer enrollments (contracts)
  • Work with channel partners to ensure they have accurate and timely information
  • Respond to customer requests for billing analysis, site drop requests and other account maintenance as needed
  • Maintain good working relationships with all internal and external customers
  • Participate in special projects and perform other duties as assigned

Qualifications:

  • Post-secondary education or equivalent experience in the energy/utilities industry, training, or courses
  • 2-4 years’ combined experience involving business analytics, customer service, account maintenance
  • Exceptional attention to detail, proven ability to prioritize, multi-task, and meet critical deadlines
  • Strong computer skills including MS Office Suite, and the ability to learn new systems
  • Analytical and problem solving capabilities
  • Superior oral, written, and interpersonal communication skills
  • Passion for getting things right and views no job too large or too small to tackle

 

Rapid expansion of our business has created a wide range of career opportunities for qualified individuals. If you want to work for a company that offers, a solid track record of success with an achievement-oriented organizational culture and assistance to support continuous learning and growth, then AltaGas may be the right company for you.

 

Qualified applicants are invited to submit their resumes in confidence to the Human Resources Department by visiting the link below.

We thank all applicants for their interest in our organization, but only those candidates selected for interviews will be contacted.  No agency referrals or telephone inquiries at this time, please.





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