Telephone Operator Receptionist

Competition No.: 2017-TOR
Duration: Auxiliary / On Call
Salary: $21.61 per hour plus 12% in lieu of benefits
Last Updated: 12/5/18 2:14 PM


The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

We are looking for a Telephone Operator Receptionist to work on an on-call/auxiliary basis. This position primarily involves operating and answering a telephone system at the Burnaby Detachment of the RCMP. Specifically this position takes calls and transfers to the appropriate Department or individual, provides information and direction to the public over the telephone and performs various clerical duties. The position also performs related work as required.

Qualifications include up to high school graduation including or supplemented by telephone/switchboard operation and typing training plus some related experience or an equivalent combination of training and experience. The successful applicant will have sound knowledge in the operation of a multi-line switchboard system; knowledge of Police Department operations and activities; a demonstrated ability to work in a team setting; strong written and verbal communication skills; the ability to analyze calls quickly and the ability to deal effectively and courteously with all internal and external contacts; the ability to perform routine clerical duties using the applicable computer. Working knowledge of Versadex Police CAD and PRIME would be an asset but not required. Additionally, this position must obtain and maintain an RCMP Enhanced Security Clearance.

We are looking for individuals available to work on-call Monday to Friday, including statutory holidays from 7:00 AM - 11:00 PM.

Positions available: 4.

This posting will remain open until all positions are filled.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

If you would like to include a cover letter along with your application, please ensure to include it in the text area for a cover letter section of the application.


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