IT Project Support Analyst

Company: OSCO Group Services Limited
Location: Saint John, NB

Description

Responsibilities:

  • Ensure IT systems and infrastructure meet existing and future requirements based on industry best practices;
  • Evaluate, recommend, and implement new technologies, including the maintenance of existing infrastructure to ensure optimal IT performance, reliability and cost-effectiveness;
  • Lead and/or be part of technical projectdelivery activities including project coordination, communication and implementation;
  • Act in a Tier 2 SupportRole, handling escalated Incidents and Service Requests while providing guidance to our Tier 1 support team. This includes on call and/or after-hours support.

Requirements:

  • The position requires a dynamic individual with proven skills in a wide area of IT topics;
  • The desired candidate is focused on continuous improvement and strives to learn, evolve and keep skills current;
  • Minimum of 5 years’ experience in server administration, desktop administration, virtualization, and cloud-based technology;
  • Project Management experience or certifications considered an asset;
  • ITIL Certification considered an asset;
  • Self-motivated, detail-oriented individual who is just as comfortable dealing with expansive projects as well as the details and follow-up required in day-to-day process delivery;
  • The ideal candidate will have a strong business and technical acumen and be a proven communicator; driven to meet deadlines and offer the best in customer service;
  • This process-oriented innovator will be challenged with our Company’s projected growth, operational priorities and continuous investment in the best and latest technology and software.

 





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