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SE Careers

Nurse Manager (RN)

Location: Toronto
Job Code: 13653
Employment Status: Full time
# of openings: 1


About SE Health 
SE Health (Saint Elizabeth Health Care) is a social enterprise applying our knowledge, vision and drive to forever impact how people live and age at home, today and into the future. As a not-for-profit organization with Canadian roots and 110 years of expertise, we bring quality excellence and innovation to home care, seniors lifestyle and family caregiving. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honored to be recognized by Forbes as one of Canada's Best Employers. 


As a Health Services Supervisor (Nursing Manager) you will join our management team in providing local, regional and national support to our health care programs in our Staffing Solutions Services Program Delivery Centre.


  • Interface with service co-ordination and customer service to facilitate operational processes.

  • Collaborate with Manager, Staffing Solutions to meet benchmarks for operational efficiencies.

  • Act as a resource to support quality service delivery

  • Investigate, follow up and respond to client/staff incidents and complaints, risk issues and health and safety occurrences that require action before the next business day

  • Inform appropriate individuals of complaints and incidents, risk issues, and health and safety occurrences that have been actioned and required follow-up

  • Input client/staff complaints and incidents, risk issues and health and safety occurrences into Staffing Solutions data base and/or the Feedback/Risk Monitor

  • Proactively communicate with clients, stakeholders, and staff, bringing information/issues forward to Administrative Supervisor and Manager, Staffing Solutions

  • Attend external meetings when delegated by Manager/Vice President

  • Interview and assist in the selection of health care staff to meet ongoing staff requirements.

  • Facilitate training/orientation of new employees.

  • Ensure appropriate scheduling/staffing/skill mix to meet service provision demands

  • Ensure compliance with health & safety legislative requirements and internal procedures and programs for hospitals, Long-Term Care, clinics and other facilities.

  • Collaborate with Human Resources Manager to utilize the Performance Management system to coach, support and evaluate employees.

  • Compile, analyze, maintain, monitor and evaluate data to support evidence-based decision making

  • Co-ordinate in-services.

  • Actively participate as a team member in project/program development and implementation.

  • Conduct monthly client satisfaction surveys and other quality monitors.

  • Work collaboratively with teams to support and guide them with team building, scheduling and resource management.

  • Make site visits to the contracted Hospitals/Long Term Care facilities to meet with staff to facilitate coaching, performance management and education.

  • Assist with facilitating quarterly Nursing/PSW meetings

  • Participate in an on-call rotation.

  • Participates in other projects as assigned.


  • A regulated health care professional designation (RN) required.

  • 3-5 years management or supervisory experience in a health care organization.

  • Bachelor of Nursing Science preferred

  • Member of RNAO preferred

  • Recent hospital experience would be preferred.

  • General knowledge of professional practice

  • Consistently models Saint Elizabeth’s values and core leadership competencies.

  • Excellent interpersonal and verbal/written communication skills.

  • Ability to work independently and as part of a team.

  • Sound understanding of documentation standards.

  • Critical thinking and sound problem-solving skills.

  • Demonstrated leadership skills.

  • Excellent computer skills/knowledge and familiarity with scheduling systems are preferred.

  • A vehicle and valid driver’s license – ability to travel.

Saint Elizabeth is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience.

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