Position Description

IT Technician [1902-3065]
Location Montréal
Job Code 3065
# of Openings 0
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Arobas Personnel is looking for an IT Technician to fill a permanent position with one of our clients located in Montreal.


  • Ensure maximum availability of enterprise infrastructure and applications
  • Install, upgrade and upgrade network hardware and software
  • Manage the computer park including servers, workstations, printers, telephone system, mobile devices, centralized antivirus, magnetic cards, etc.
  • Install, upgrade and upgrade network hardware and software
  • Comply with change management procedures and processes when implementing or modifying systems
  • Apply across different solutions, security policies and rules for local area network (LAN), wide area network (WAN), remote access (VPN), and application connectivity
  • Maintain inventory of computer hardware and licenses, including maintenance contracts
  • Provide technical support to internal and external users
  • Write and update the documentation
  • Manage relationships with suppliers and IT purchases
  • Provide support outside normal rotational hours

Required profile :

  • Have a DEC in Network Management or equivalent.
  • Have a minimum of 4 years experience in technical support.
  • Excellent knowledge of Windows 7/8/10 and Server 2008/2012/2016 environments and their main management tools (Active Directory, WSUS, GPO, DFS, etc.)
  • Experience with Acronis, Kaspersky, Airwatch, IP Office products
  • Good knowledge of Exchange 2016
  • Asset: Knowledge of the VMWare ESX / ESXi environment
  • Asset: A +, Network + certification
  • Asset: Microsoft MCP Certification, MCITP, MCSE, MCSA, Cisco CCENT / CCNA
  • Asset: Experience with Acronis, Kaspersky or Kantech products
  • Asset: Experience with Avaya IP Office Phone System
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