Position Description

Change Management Specialist
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The company

The CSL Group Inc. (“CSL”) of Montreal, Canada is a world-leading provider of marine dry bulk cargo handling and delivery services. Through its major operating divisions, Canada Steamship Lines, CSL Americas, CSL Australia, CSL Asia and CSL Europe, CSL owns and operates a highly diversified fleet of specialized self-unloading vessels, off-shore transshippers and Handysize bulk carriers, and delivers more than 78 million tonnes of cargo to industrial customers annually. CSL's history can be traced back to 1845.

At CSL, we are committed to the wellbeing of our crews and employees, and to promoting a corporate culture that values high ethical standards, a safe and healthy workplace and respect for the environment. A career with CSL is both stimulating and challenging, and we are continually seeking skilled and passionate individuals to occupy key roles throughout our company.

For more information on CSL Group, please visit our website: https://www.cslships.com/en.

Duties and responsabilities

  • Leads the development and implementation of CM methodology, strategies and plans to support large to medium scale transformation projects

  • Conducts stakeholder analysis, organizational impact and change readiness assessments to identify change impacts on leaders, employees, and external stakeholders and associated risks

  • Develops and implements CM strategies and plans to mitigate risks and successfully transition impacted stakeholders through the changes

  • Conducts training needs assessments, and leads the development of training strategies, plans and materials on projects

  • Supervises, coaches, trains and mentors program/project team members as required

  • Supports the development and enhancement of CM practices and tools, training curriculum, templates and other materials to support leaders and employees in a consistent and structured approach

  • Identifies and anticipates organizational challenges and/or resistance; develops risk mitigation plan

  • Coordinates the development and delivery of training

  • Works closely with the Communications team to ensure key messages are properly developed and shared

  • Provides content and ensures messages delivered are consistent across all mediums

  • Facilitates meetings, deliver presentations as required

  • Participate in any HR projects or initiatives

  • Provides regular updates to Senior Manager, OD and training and other stakeholders as requested

Qualification and skills

  • Bachelor's degree in Industrial Relations, Human Resources, Operations management, or equivalent

  • Professional certificate, title in Change management

  • 5 years experience in change management

  • Demonstrated experience and expertise in large scale, complex change initiatives

  • Demonstrated experienced in facilitation and consultation with a variety of stakeholder groups from senior executives to front line employees on range of simple to complex topics

  • Knowledge of adult learning principles and experience delivering training sessions would be an asset

  • Intermediate skills in MS Office (e.g. Word, Excel, PowerPoint, Project Office)

  • Strong influencing and negotiation skills leading business leaders towards cultural change and introduction of new concepts

  • Excellent prioritization and organizational skills to manage multiple priorities and navigate through ambiguity

  • Exceptional interpersonal and communication skills

  • Advanced customer service orientation with the ability to present ideas, change plans and solutions and delivery approaches in a business-friendly context

  • Ability and willingness to travel

CSL offers you:


  • Full time, salaried position
  • Competitive salary
  • Employee bonus program
  • Comprehensive benefits package.

At CSL we value diversity in the workplace and are committed to Employment Equity. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Information about the position

Montreal - Headquarters
# of openings:
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Added to system:
31/10/18 9:40 AM
Last updated:
10/06/19 10:46 AM
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