Provides technical and operational support to a range of academic and industrial clients on accessing University-wide, state-of-the-art materials characterization facilities within 4D LABS. Responsible for the technical oversight of sophisticated laboratory tools used for research (e.g., transmission electron microscopy, scanning electron microscopy, cryo-EM, EM sample preparation, helium ion microscopy, FIB, EDS, EELS, tomography, x-ray diffraction, XPS, atomic force microscopy, porosimetry, fuel cell testing, ICPMS); and coordinates user services for customers accessing an academic Material User Facility. Maximizes tool capability; provides one-on-one specialized and group training to researchers; and prepares documentation on standard operating procedures for equipment/tool operation, maintenance and troubleshooting. Maintains research facilities, including analytical and fabrication equipment (e.g., fabrication, advanced microscopy and spectroscopy, and laser operation) and other sophisticated research equipment.
- Bachelor's degree in Physics, Material Science, Chemistry, Biology, or related discipline.
- 4 years minimum experience.
- An equivalent combination of formal education, certificate/program of study and experience is acceptable.
- Excellent knowledge of preventative maintenance techniques for chemical, electronic, and mechanical systems.
- Excellent knowledge of WCB and WHMIS safety guidelines.
- Excellent knowledge of materials science characterization techniques.
- Good knowledge of applications for materials science (e.g., MEMS, fuel cells, microfluidics, sensors, semiconductor devices, etc.).
- Good knowledge of electrical and mechanical design pertaining to scientific equipment.
- Excellent analytical and problem-solving skills.
- Excellent interpersonal skills.
- Excellent organizational skills, and strong attention to detail.
- Excellent public speaking skills and the ability to effectively facilitate and deliver presentations, tours and workshops to external groups (e.g., high school students, general public, etc.).
- Superior communication (verbal, written and presentation) skills, and the ability to effectively communicate technical concepts and safety procedures to users.
- Ability to articulate ideas and suggestions when providing consultation and advice to researchers.
- Ability to complete and maintain WHMIS certification and University laboratory safety training.
- Ability to set up, test, and perform measurements using a wide variety of scientific equipment (e.g., electron microscopes, x-ray diffractometers, etc.).
- Ability to use a variety of basic hand and power tools.
- Ability to provide one-on-one and group training to users in the operation of equipment (e.g., electron microscopes, x-ray diffractometers, etc.) and safety standards for experiments.
- Ability to train and provide technical advice to users for their experiments.
- Ability to prepare technical documentation related to the operation, configuration, and maintenance of complex and/or dangerous scientific equipment used in specialized research laboratories (i.e., 4D LABS).
- Ability to exercise mature judgement and initiative.
- Ability to work independently and meet deadlines.
- Ability to use word processing, spreadsheet, database, web content management, calendar and email applications (e.g., Word, Excel, FileMaker Pro, AEM, Google Calendar, SFU Mail) at an intermediate level.
- Ability to lift, move or carry equipment or materials up to 30 kg.
- Ability to work flexible hours.
Please note: For external candidates, the starting salary is the first step of the salary range.