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Customer Service Representative
Department Recreation and Culture
Pay Range Starting at $14.82 per hour
Closing Date 6/30/19
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Job Details:
Part-Time (Non-Union T)

Posting Status:
Open to all current Town of Oakville employees and external applicants.

This posting is for current and future opportunities and will be filled on an as needed basis.  Applications will be considered for any openings that become available between now and June 30, 2019.

This is a part-time position, working various hours, to a maximum of 24 hours per week. Day, evening and weekend positions available.

Job Responsibilities:

This position is responsible for providing customer service duties at the facility reception desk including assistance with:

  • Pass and membership sales
  • Program Registration
  • Facility Rentals
  • Using both CLASS and POS systems
  • Providing information to customers and potential customers both over the phone and in person


  • Excellent communication, interpersonal and customer service skills are critical.
  • Previous experience working in a customer service related environment.
  • Experience working with computers, including Microsoft Office Suite (Word, Excel, Power Point, Outlook) as well as previous experience working with CLASS would be an asset.
  • Successful candidates, who are new hires and/or who have not performed in this position previously, will be required to provide a satisfactory criminal record check, with vulnerable sector screening, dated within the last 30 days as a condition of employment.

Applications for this position must be received at by no later than midnight on June 30, 2019.

DATEDJanuary 16, 2018

This job profile reflects the general details considered necessary to perform the principal functions and shall not be construed as an interpretation of all work requirements inherent in the job. Applicants are required to demonstrate in their applications and in the interview process that their qualifications for the positions match those specified. Applicants may be required to undergo a skills assessment.


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